Terms & Conditions

Effective Date: July 1, 2026

These Terms & Conditions ("Terms") govern your access to and use of tdi-services.shop (the "Website"), operated by TDI Services ("Company", "we", "us", or "our").

By accessing our Website or purchasing any products or services, you agree to be legally bound by these Terms. If you do not agree with these Terms, please do not use this Website.

1. Eligibility

You must be at least 18 years of age to purchase products or use our services. By placing an order, you confirm that you meet this requirement.

2. Digital Products

All products sold through tdi-services.shop are digital products delivered electronically.

After successful payment, software license keys, activation codes, download links, or installation instructions are typically delivered immediately by email or directly on the order confirmation page.

By completing your purchase, you expressly consent to immediate digital delivery and acknowledge that no physical shipment will be provided.

3. Money-Back Guarantee

We stand behind the quality and authenticity of the software licenses we sell.

If a software license is confirmed to be invalid or non-functional, you may be eligible for either:

• A replacement license key
• A full refund

Refund eligibility requires:

• Proof of activation failure.
• Confirmation that the license has not been successfully activated.
• Cooperation with our support team during troubleshooting.

Refunds will not be issued for:

• Purchasing the wrong product, edition, version, or region.
• System incompatibility clearly stated in the product description.
• Change of mind after successful delivery or activation.
• Violation of the software publisher's licensing terms.
• Products already activated or redeemed.

We reserve the right to investigate all refund requests to prevent abuse, fraud, or misuse of our refund policy.

4. Fraud Prevention & Chargebacks

To protect our customers and business, all transactions are monitored for fraudulent activity.

Orders considered high-risk may require additional verification before delivery.

Customers agree to contact our support team before initiating a chargeback or payment dispute.

Fraudulent chargebacks, false claims, or abuse of payment systems may result in cancellation of orders, permanent account restrictions, and legal recovery of funds where permitted by law.

5. Software Licensing Disclaimer

TDI Services operates as an independent reseller of genuine digital software licenses.

All software products remain subject to the End User License Agreement (EULA) and licensing policies established by their respective publishers.

Microsoft®, Windows®, Microsoft 365®, Office®, and all related trademarks are the property of Microsoft Corporation. Other trademarks remain the property of their respective owners.

6. Customer Responsibilities

Customers are responsible for reviewing all product information before making a purchase.

This includes verifying:

• Software edition
• Software version
• Compatibility
• System requirements
• Regional restrictions where applicable

7. Limitation of Liability

To the fullest extent permitted by applicable law, TDI Services shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our products or services.

Our maximum liability shall never exceed the total amount paid for the product that is the subject of the dispute.

8. Dispute Resolution

Before initiating legal proceedings, customers agree to contact our support team to attempt resolution of any dispute.

If a dispute cannot be resolved through customer support, both parties agree to attempt resolution through binding arbitration or another mutually agreed dispute resolution process where permitted by applicable law.

9. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which TDI Services is legally registered, without regard to conflict of law principles.

10. Changes to These Terms

TDI Services reserves the right to modify these Terms & Conditions at any time.

Updated versions become effective immediately after publication on this page. Continued use of the Website constitutes acceptance of the revised Terms.

11. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

TDI Services
Website: https://tdi-services.shop

Email: support@tdi-services.shop